Privacy Policy

This Privacy Policy describes how we collect, use, disclose, and otherwise process personal information in connection with this website and related offerings (collectively, the "Services"). By accessing or using the Services, you acknowledge the practices described herein. If you do not agree, please discontinue use of the Services.

1. Entity responsible

The Services are operated by ShutterFam, accessible at https://shutterfam.com/ ("we," "us," or "our").

2. Personal information we collect

We collect personal information that you voluntarily provide, including information submitted through forms, correspondence, and event registration workflows.

Payment transactions are processed through Stripe, Inc. ("Stripe"). Card and payment credentials are collected and stored by Stripe in accordance with Stripe's terms and privacy notice. We do not receive or retain complete payment card numbers on our own systems.

The Services do not offer social-network single sign-on. We do not use personal information to derive or maintain precise or coarse geolocation profiles for our own purposes.

3. Purposes of processing

We process personal information as necessary to:

  • Provide, maintain, and improve the Services, including event-related communications and responses to inquiries;
  • Facilitate payment processing, verify transactions, and detect, prevent, and respond to fraud, abuse, or security incidents;
  • Comply with applicable law, regulation, subpoena, or other legal process, and enforce our legal rights;
  • Compile aggregated statistical and performance metrics regarding use of the Services;

We do not use personal information for purposes that are materially incompatible with those described above without providing notice as required by law.

4. Cookies and similar technologies

We and our service providers may use cookies, pixels, and analogous technologies that are strictly necessary to operate the Services and to enable payment processing through Stripe. Where analytics tools are enabled, additional technologies may be used to collect aggregated or de-identified usage data. You may refuse or delete cookies through browser settings; however, certain features of the Services, including checkout, may not function properly without them.

5. Disclosure of personal information

We do not sell personal information and do not "share" personal information for cross-context behavioral advertising as defined under the California Consumer Privacy Act, as amended ("CCPA").

We may disclose personal information to: (a) service providers and subprocessors engaged to perform business functions on our behalf, strictly under contractual confidentiality and data-protection terms; (b) Stripe for payment processing; (c) professional advisers where disclosure is subject to professional obligations of confidentiality; and (d) governmental or regulatory authorities, or private litigants, where required or permitted by applicable law, including lawful requests for information.

6. Retention

Personal information is retained for the duration necessary to fulfill the purposes set forth in this Policy, unless a longer retention period is required or permitted by law (including tax, accounting, or evidentiary requirements). Criteria used to determine retention periods include the nature of the information, the purposes for which it is processed, and applicable legal obligations.

7. Your privacy rights

Subject to applicable law, you may have the right to: request access to or copies of personal information we hold; request correction of inaccurate information; request deletion; and appeal a decision regarding a request, where available.

If you are a California resident, the CCPA and California Privacy Rights Act may afford you additional rights, including the right to limit certain uses of sensitive personal information (if applicable) and the right not to receive discriminatory treatment for exercising CCPA rights. California residents may submit requests using the contact details posted on this website. We will verify requests in accordance with law and, where authorized, may use an authorized agent following appropriate proof of authorization.

8. Children's privacy

The Services are not directed to children under thirteen (13) years of age, and we do not knowingly collect personal information from children under thirteen. If you believe we have collected such information, please contact us promptly so that we may take appropriate action.

9. Data location

We principally operate and store business records related to the Services in the United States. Stripe processes payment information subject to Stripe's documentation, certifications, and contractual commitments. Additional processing by subprocessors may occur in accordance with their respective policies.

10. Security

We maintain administrative, technical, and physical measures designed to provide a level of security appropriate to the risk associated with the categories of personal information processed. No method of electronic transmission or storage is fully secure; accordingly, we cannot guarantee absolute security.

11. Changes to this Policy

We may revise this Policy from time to time to reflect operational, legal, or regulatory changes. The "Last updated" date above indicates when this Policy was last revised. Material changes may require additional notice where mandated by law; we encourage periodic review.

12. Contact

For questions about this Policy or to exercise privacy rights, please contact us using the designated contact information published on this website.

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